Are there really ethical issues in collections? While many people may consider debt collection as something other than desirable, for people and entities who are owed money, it could mean the financial well-being of the creditor. There are ethical requirements, mostly encompassed within the FDCPA for consumer debt (and in the Rules of Professional Conduct for commercial collections and legal services in general) an attorney or debt collector must follow.

This CLE program provides a brief overview of some of these ethical requirements and tips on how to stay compliant during the collection process.