The CLE course will focus on how legal departments can benefit through committing to continuous improvement and methods by which improvements can be achieved. Program managers begin by deciding upon methods of collecting relevant information and then facilitating review of this information following (as well as during) each legal department project life-cycle. Process improvement will be considered in the context of formal and informal project management with applications of Lean and Six Sigma methods. We will then consider examples of processes that can typically be improved upon through engaging in best practices in process evaluation followed by implementing refinements determined to be beneficial.