One of the most difficult things for managers to do is to manage effectively in a represented environment. This is all the more true when your managers, who were used to managing in a non-represented environment, all of a sudden have to deal with labor relations issues for the first time.

This CLE course will explore in-depth the labor relations process and will provide an in-depth review of your obligations vis-à-vis a collective bargaining agreement and your obligations pursuant to the NLRA. The program will cover what a non-labor lawyer needs to know about a represented environment and labor relations concepts.

This CLE will cover concepts such as progressive discipline, effective handling of sick leave and tardiness abuse, the grievance procedure and how to ensure successful arbitrations of your grievance issues. Most importantly, this course will cover that they can and should still effectively manage your employees despite the limitations placed on them by the union contract.

Some of the many tips you will learn from this program:

• Effective Management in a Represented Environment
• Review of an Employer’s Obligations under the NLRA
• Overview of Collective Bargaining Agreements
• Effective Strategies for Engaging in Progressive Discipline
• Methods to Communicate with Represented Employees
• Managing Conflicts in the Workplace
• Managing Work and Family Leave Concerns
• Managing Attendance and Tardiness Issues
• Overview of Arbitrations and Grievance Hearings